Degraded performance

This incident has been resolved.

We have implemented a fix and are seeing improvement. If you're still not logged in, please refresh Dixa or try to log in again.

If you're still unable to access Dixa after this, please reach out to Dixa Support via friends@dixa.com or via the live chat in the Dixa agent interface via a signed in co-worker.

We're still trying to find a solution that has the least amount of impact possible for already connected agents.

We'll keep you updated, next update at 07:55 AM CEST.

We again apologize for the inconvenience.

We've identified the problem and are working on a solution. If you're still having trouble logging in, refreshing the loading page several times may work.

We sincerely apologize for the inconvenience this is causing.

Next update at 07:45 am CEST

We're still seeing slow loading times. We're investigating the issue.

Agents may have trouble using the Dixa platform right now due to a planned maintenance which was regrettably not communicated.

Please have your agents refresh Dixa's Agent Interface. We're monitoring the situation.

If you continue to have issues, please reach out Dixa Support.

We have received reports of instability in the platform. We are investigating the issue. Updates will follow