Outage in Dixa
Delays on dashboard and in analytics
Resolved MinorIncident Report
The platform is showing slight delays in updating the dashboard as well as analytics. Agents on presence on the dashboard is shown inconsistently. We are investigating the issue and will be updating this page accordingly.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 12/10/2024 06:59AM
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
MONITORING
12 months ago - at 12/10/2024 06:45AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
12 months ago - at 12/10/2024 06:44AM
We've identified the problem and are actively working on resolving it.
Next update in 15 minutes.
INVESTIGATING
12 months ago - at 12/10/2024 06:39AM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 12/10/2024 06:32AM
The platform is showing slight delays in updating the dashboard as well as analytics. Agents on presence on the dashboard is shown inconsistently. We are investigating the issue and will be updating this page accordingly.
Latest Dixa outages
Degraded performance - 15 days ago
Degraded performance - telephony services - about 1 month ago
Telephony incident - about 1 month ago
Degraded performance - about 2 months ago
Degraded performance - Translations not working - about 2 months ago
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