Outage in Dixa
Delays on dashboard and in analytics
Resolved MinorIncident Report
The platform is showing slight delays in updating the dashboard as well as analytics. Agents on presence on the dashboard is shown inconsistently. We are investigating the issue and will be updating this page accordingly.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 12/10/2024 06:59AM
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
MONITORING
11 months ago - at 12/10/2024 06:45AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 months ago - at 12/10/2024 06:44AM
We've identified the problem and are actively working on resolving it.
Next update in 15 minutes.
INVESTIGATING
11 months ago - at 12/10/2024 06:39AM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 12/10/2024 06:32AM
The platform is showing slight delays in updating the dashboard as well as analytics. Agents on presence on the dashboard is shown inconsistently. We are investigating the issue and will be updating this page accordingly.
Latest Dixa outages
Degraded performance - telephony services - 15 days ago
Telephony incident - 16 days ago
Degraded performance - 22 days ago
Degraded performance - Translations not working - 22 days ago
Degraded performance for Analytics and Real-time Dashboard - about 2 months ago
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