Outage in Dixa

Feature Flag Service Degraded – Default Access Behaviour in Effect

Resolved Minor
May 27, 2025 - Started 7 days ago - Lasted about 4 hours
Official incident page

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Outage Details

One of our providers is currently experiencing an outage that affects the enablement of certain features. Some users might experience missing features; we are closely working with them to restore the services.
Components affected
Dixa Analytics Dixa Agent Interface
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 05/27/2025 06:09PM

All known issues to this incident have been resolved. We thank you for your patience and cooperation.

MONITORING 7 days ago - at 05/27/2025 02:47PM

We are happy to inform that our provider has deployed a fix for the issue. We will continue to monitor the results.

IDENTIFIED 7 days ago - at 05/27/2025 02:29PM

We’re still receiving updates from our provider and monitoring the situation. This issue likely doesn’t affect all customers, as some default flag values may match their previous configurations. We’ll provide further updates as we learn more.

INVESTIGATING 7 days ago - at 05/27/2025 02:09PM

One of our providers is currently experiencing an outage that affects the enablement of certain features. Some users might experience missing features; we are closely working with them to restore the services.

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