Outage in Dixa
Degraded performance
Resolved Minor
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Outage Details
We have received reports of instability in the platform. We are investigating the issue. Updates will follow
Components affected
Dixa SearchLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/31/2025 05:13PM
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
MONITORING
3 days ago - at 05/31/2025 03:38PM
We are happy to inform, that our teams have deployed a fix for the issue. We will continue to monitor the results.
INVESTIGATING
3 days ago - at 05/31/2025 03:35PM
We are continuing to investigate this.
INVESTIGATING
3 days ago - at 05/31/2025 01:33PM
We are experiencing some difficulties with Search functionality, for searching in conversations. We are investigating the matter.
INVESTIGATING
3 days ago - at 05/31/2025 01:28PM
We have received reports of instability in the platform. We are investigating the issue. Updates will follow
Latest Dixa outages
Degraded performance - 11 days ago
Issues searching for contacts throughout the Dixa Agent Interface - about 1 month ago
Degraded performance - 2 months ago
Degraded performance - Real Time Dashboard - 2 months ago
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