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Outage in DocNetwork

Errors on loading profiles

Resolved Major
April 12, 2023 - Started almost 3 years ago
Official incident page

Incident Report

Some organizations are currently unable to load profile records in our application. We know the cause of the problem and are deploying a fix.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 04/12/2023 08:54PM

This incident has been resolved. Our engineers will continue to monitor behavior and respond as necessary.

MONITORING almost 3 years ago - at 04/12/2023 08:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 04/12/2023 08:37PM

Some organizations are currently unable to load profile records in our application. We know the cause of the problem and are deploying a fix.

Latest DocNetwork outages

Payments not proccessing - almost 2 years ago
Some CSV Reports not completing - almost 2 years ago

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