Outage in Docparser

Server Update

Resolved Maintenance

September 03, 2022 - Started over 3 years ago - Lasted 3 minutes
Official incident page

Incident Report

We are down for a server update. Should be back up shortly.

Components affected

Docparser Application Docparser HTTP REST API Docparser Webhook Integrations Docparser Email Reception Server Docparser AWS ec2-us-east-1 Docparser AWS rds-us-east-1 Docparser AWS sqs-us-east-1 Docparser AWS s3-sa-east-1

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Latest Updates ( sorted recent to last )

INVESTIGATING over 3 years ago - at 09/03/2022 12:04AM

We are down for a server update. Should be back up shortly.

INVESTIGATING over 3 years ago - at 09/03/2022 12:03AM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 09/03/2022 12:02AM

We are down for a server update. Should be back up shortly.

Latest Docparser outages

System Unavailable - 2 months ago

Textract OCR failing - 11 months ago

UI Performance Degradation - about 1 year ago

File import delay - over 1 year ago

Servers under maintenance - over 3 years ago

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