Outage in Docparser

Server Update

Resolved Maintenance
September 02, 2022 - Started about 3 years ago - Lasted 3 minutes
Official incident page

Incident Report

We are down for a server update. Should be back up shortly.
Components affected
Docparser Email Reception Server Docparser AWS s3-sa-east-1 Docparser HTTP REST API Docparser AWS rds-us-east-1 Docparser AWS sqs-us-east-1 Docparser Webhook Integrations Docparser AWS ec2-us-east-1 Docparser Application

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Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 09/03/2022 12:04AM

We are down for a server update. Should be back up shortly.

INVESTIGATING about 3 years ago - at 09/03/2022 12:03AM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 09/03/2022 12:02AM

We are down for a server update. Should be back up shortly.

Latest Docparser outages

Textract OCR failing - 7 months ago
UI Performance Degradation - 11 months ago
File import delay - 12 months ago
Servers under maintenance - about 3 years ago
Webhook integrations queue is frozen - over 3 years ago

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