Outage in Documo
Unable to access web portal
Resolved MajorIncident Report
We are currently investigating an issue causing users to be unable to login to our web portal. Inbound and outbound faxing should be working as expected. Updates to follow.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 05/17/2024 04:02PM
This incident has been resolved.
MONITORING
over 1 year ago - at 05/16/2024 03:17PM
We are continuing to investigate and monitor portal issues. We will continue to update as we have more information.
MONITORING
over 1 year ago - at 05/16/2024 02:41PM
A fix has been implemented and we are monitoring the results. Updates to follow.
INVESTIGATING
over 1 year ago - at 05/16/2024 02:29PM
We are currently investigating an issue causing users to be unable to login to our web portal. Inbound and outbound faxing should be working as expected. Updates to follow.
Latest Documo outages
FMC Delivery Issues - 27 days ago
FMC Devices Offline in Portal - 27 days ago
FMCs Offline - 2 months ago
Error When Attempting to Sign-in - 3 months ago
Inbound fax errors - 4 months ago
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