Outage in Documo
Fax Numbers Not Providing Fax Tone
Resolved MajorIncident Report
We are currently investigating an issue where a subset of our fax numbers are not providing fax tone when dialed. We have escalated with our carrier and will continue to provide updates as we have them.
Components affected
Documo Fax ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/31/2025 05:33PM
This incident has been resolved.
IDENTIFIED
about 1 year ago - at 03/31/2025 04:54PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 year ago - at 03/31/2025 04:44PM
We are continuing to investigate this issue. Please note that this will affect inbound faxing on the subset of numbers. Updates will be provided as we have them.
INVESTIGATING
about 1 year ago - at 03/31/2025 04:22PM
We are currently investigating an issue where a subset of our fax numbers are not providing fax tone when dialed. We have escalated with our carrier and will continue to provide updates as we have them.
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