Outage in DocuSign

We're investigating an issue with SalesForce. Some customers might see issues integrating with SalesForce Gen. (IM-38926)

Resolved Minor
September 20, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign EU21 DocuSign NA21 DocuSign Salesforce
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/20/2023 07:57PM

This incident has been resolved

MONITORING over 1 year ago - at 09/20/2023 04:19PM

Salesforce has resolved the issue and we are now monitoring success.
Salesforce Outage: https://status.salesforce.com/generalmessages/1212

INVESTIGATING over 1 year ago - at 09/20/2023 03:17PM

We are currently investigating this issue.

Latest DocuSign outages

Some eSignature users are not able to use the "Bulk Send" feature (DIRCA-2091) - 16 days ago
Some users of docusign.mil (IL4) environment are unable to login (DIRCA-2076) - 20 days ago
A subset of customers may experience delayed envelopes in Navigator and errors with Bulk Send (DIRCA-2068) - 24 days ago
Some users of the Salesforce integration in Gov Cloud may be experiencing errors (DIRCA-2027) - about 2 months ago
Some customers may be experiencing intermittent latency and intermittent exceptions (DIRCA-2021) - about 2 months ago

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