Outage in DocuSign

We're investigating an issue with SalesForce. Some customers might see issues integrating with SalesForce Gen. (IM-38926)

Resolved Minor
September 20, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign EU21 DocuSign NA21 DocuSign Salesforce
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/20/2023 07:57PM

This incident has been resolved

MONITORING about 1 year ago - at 09/20/2023 04:19PM

Salesforce has resolved the issue and we are now monitoring success.
Salesforce Outage: https://status.salesforce.com/generalmessages/1212

INVESTIGATING about 1 year ago - at 09/20/2023 03:17PM

We are currently investigating this issue.

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Statelocal customers may see errors when sending and signing envelopes (DIRCA-1935) - 16 days ago
Some customers may experience issues uploading multiple documents using Agreement Template Builder (DIRCA-1929) - 17 days ago
Some users may not be able to access our IL-4 environment (DIRCA-1885) - 28 days ago

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