Outage in DocuSign

Some eSign customers are unable to generate a combined download PDF (DIRCA-1979)

Resolved Minor
December 05, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign NA2
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/06/2024 12:19AM

This incident has been resolved.

MONITORING about 2 months ago - at 12/05/2024 11:58PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 12/05/2024 10:51PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 12/05/2024 10:49PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 12/05/2024 10:11PM

We are currently investigating this issue.

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