Outage in DocuSign

Customers in NA2 may experience issues using eSign (DIRCA-2299)

Resolved Major
March 12, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DocuSign NA2
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/12/2025 05:00PM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Customers may have experienced errors from 2025-03-12 02:54 PM UTC until 2025-03-12 03:05 PM UTC.

MONITORING about 1 month ago - at 03/12/2025 03:15PM

Customers may have experienced issues using eSign from 02:54 PM UTC - 03:05 PM UTC.

INVESTIGATING about 1 month ago - at 03/12/2025 03:04PM

We are currently investigating this issue.

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