Outage in DocuSign
PROD eSign: Some customers may not receive connect events (DIRCA-2679)
Resolved MinorIncident Report
Some customers who have configured organization based connect events, may not receive notification of events. We are investigating the issue.
Components affected
DocuSign EU DocuSign NA4 DocuSign JP DocuSign NA3 DocuSign AU DocuSign NA1 DocuSign CA DocuSign NA2Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/27/2025 05:54PM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
INVESTIGATING
11 months ago - at 05/27/2025 05:13PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/27/2025 04:30PM
Some customers who have configured organization based connect events, may not receive notification of events. We are investigating the issue.
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