Outage in DocuSign
Rooms users attempting to validate NAR forms or create envelopes are seeing a "Error calling 3rd party" message (DIRCA-2597)
Resolved Minor
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Outage Details
We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/14/2025 03:00PM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2025-05-13 10:12 PM UTC until 2025-05-14 02:46 PM UTC.
IDENTIFIED
about 1 month ago - at 05/14/2025 02:40PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 05/14/2025 01:46PM
We are currently investigating this issue.
Latest DocuSign outages
Customers in Asia may experience issues accessing and logging into eSign (DIRCA-2840) - about 4 hours ago
EU eSign: Some users may experience increased latency or errors when sending, signing or using connect (DIRCA-2821) - 4 days ago
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