Outage in DocuSign

Customers may have seen errors in the Web API for Content, Upload , Wins design, or Download (DIRCA-3482)

Resolved Minor
September 28, 2025 - Started 12 days ago - Lasted 34 minutes
Official incident page

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Outage Details

A fix has been implemented and we are monitoring the results.
Components affected
DocuSign NA11 DocuSign EU21 DocuSign UAT NA11 DocuSign NA21 DocuSign EU11
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 09/28/2025 02:23PM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

MONITORING 12 days ago - at 09/28/2025 01:52PM

A fix has been implemented and we are monitoring the results.

Latest DocuSign outages

Customers may experience login issues in US11, US12 & US13 (DIRCA-3535) - 5 days ago
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Customers may experience login issues in EU11 (DIRCA-3459) - 16 days ago
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