Outage in DocuSign
Customers may experience errors executing workflows and uploading documents (Incident 5386)
Resolved MinorIncident Report
Summary AI Generated
DocuSign's UAT NA11 environment experienced errors affecting workflow execution and document uploads on July 16, 2026. The incident lasted approximately 6 minutes before engineers identified the root cause and implemented a fix. The issue was fully resolved shortly after identification.
We are actively investigating this issue.
Components affected
DocuSign UAT NA11Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/16/2026 03:33AM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
IDENTIFIED
3 days ago - at 07/16/2026 03:27AM
We have identified the issue and a fix is being implemented.
INVESTIGATING
3 days ago - at 07/16/2026 03:27AM
We are actively investigating this issue.
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