Outage in DonorPerfect

ReadySetAuction(RSA) errors when navigating the control center

Resolved Major
February 28, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an error that is appearing when trying to login or navigate the RSA control center. We are also seeing an error when attempting to view the event website. This is a high priority for our team and we will keep you updated here.
Components affected
DonorPerfect ReadySetAuction
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/28/2025 10:24PM

This incident has been resolved.

MONITORING 2 months ago - at 02/28/2025 08:54PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/28/2025 08:45PM

We are currently investigating an error that is appearing when trying to login or navigate the RSA control center. We are also seeing an error when attempting to view the event website. This is a high priority for our team and we will keep you updated here.

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