Check if Doxy.me is down, official outages, user-reported issues, and outages map.
Doxy.me is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 69 incidents since started monitoring Doxy.me status in July 2021. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Doxy.me outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 29, 2025
12:22 PM EDT
|
Major
We are currently investigating an issue affecting some provider logins on doxy.me. Users may expe...
|
about 2 hours |
|
Oct 20, 2025
05:56 AM EDT
|
Minor
We’re investigating an issue causing file uploads (like check-in photos) to fail and preventing s...
|
about 24 hours |
|
Sep 08, 2025
07:36 AM EDT
|
Minor
We are investigating an issue with our SMS partner affecting custom SMS delivery. Default SMS con...
|
3 days |
|
Aug 14, 2025
02:22 PM EDT
|
Major
We are currently investigating a reported system outage that's impacting provider log in.
|
about 2 hours |
|
Apr 28, 2025
08:29 AM EDT
|
Major
We're currently investigating a reported system outage that's impacting patient check-in and prov...
|
about 4 hours |
|
Mar 13, 2025
05:08 PM EDT
|
Major
We're actively investigating an outage affecting Apps, such as File Transfer and Whiteboard.
|
about 1 hour |
|
Mar 05, 2025
01:42 PM EST
|
Major
We're currently investigating a reported system outage that's impacting patient check-in and prov...
|
about 1 hour |
|
Dec 19, 2024
12:06 PM EST
|
Minor
We are currently investigating this issue.
|
about 9 hours |
|
Oct 24, 2024
08:36 PM EDT
|
Major
We’re aware that patients are not appearing in their provider’s waiting room queue, and we are ac...
|
about 11 hours |
|
Oct 24, 2024
07:32 AM EDT
|
Major
We are currently investigating this issue of patients not being able to check in and start call. ...
|
about 5 hours |
See what users are saying about Doxy.me issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
It is giving me the error signal and not transcribing my sessions into SOAP notes.
Sarah - not able to connect with client at all.
Michelle - Text message invitations not going out.
Ashley - Doxy will not load after signing in..
Abby - Server is not responding .
terrence - My client could not come into the room and was stuck in the waiting room. Her camera was not working. I saw her for a split second then lost her. Both she and I rebooted a number of times. I never have encountered any problems like this before. Also at the top of the page when I got on the....
Deborah - I’m up and ready but clients cannot get in — it is saying I’m away .
Kenneth - Camera and microphone are disabled and cannot be enabled all day today.
Michelle - My client and I could not connect via video conference. .
terrence - My clients cannot come into my virtual office..
Danielle - I can get to the log in screen, but then I can't log in. Other times I try I get a white screen.
Ann - I am unable to log on. Getting a message that the server is down.
Janelle - I am a provider, and I'm unable to log in..
kristin - As a provider, I am unable to login.
Paul - I click on check-in and nothing happens.
Peggy - I cannot get doxy to open today..
Jennifer - I cannot log in, it says I have the wrong email or password. Neither of which is spelled incorrectly.
deb - not loading for past 4 hours.
Carolyn - Doxy.me won't allow me to log in or load. I've hadto switch to phones sessions for my clients.
Katrina - I am getting an error message that I have the wrong password and it will not load. My client's have not been able to load doxy either.
Jonathan - Won't load through direct password OR google. Google gives a "bad gateway" error message. Direct password gets error message .
jennifer - I can't log in and neither can my patients.
Terri - doxy is not operational clients got notice the server is down. I can't sign is and it says wrong email or password which is not true. it has been 3 hours and as provider, this has disrupted business.
Marty - message : not operational.
Jessica - I am getting an error message when I try to sign in..
Sean - Server not responding error.
Renee - Doxyme does not seem to be working. Is it down completely?.
Stephanie - It won't load for sessions. I have the professional version, so this is disappointing..
Jennifer - It says We are currently investigating an issue.
Kathy - Can't log in. Says wrong password but not true and won't let me reset.
| Component | Status | Details |
|---|---|---|
| Discussion board status | OK | View details |
| Doxy.me API status | OK | View details |
| Doxy.me webpages status | OK | View details |
Telemedicine platform that enables healthcare providers to conduct virtual visits with patients, featuring API integration, customizable webpages, and a discussion board for user interaction.
Monitoring Doxy.me since July 2021
Tracking 3 Doxy.me services and regions
7 incidents in 2025
Doxy.me isn't down. You can check Doxy.me status and incident details on the top of the page. IsDown continuously monitors Doxy.me official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Doxy.me is currently operational. You can check Doxy.me status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Doxy.me being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Doxy.me official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Doxy.me last outage was on October 29, 2025 with the title "Partial Service Degradation — Provider and Admin Login"
IsDown and DownDetector help users determine if Doxy.me is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Doxy.me's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.