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Outage in Dragon (US)

Possible DAX/Dragon Copilot Impact

Resolved Minor
January 16, 2026 - Started 29 days ago - Lasted about 2 hours
Official incident page

Incident Report

Microsoft is currently investigating an alert with our interoperability service that has the potential to have impact on summaries being delivered timely. At this time we suspect the primary impact may be delivery delay, however, more details will be provided as it is available from the investigation.

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 01/16/2026 06:51PM

Microsoft has resolved an issue affecting Dax/Dragon Copilot products within our US datacenter.
A detailed analysis for the impact will be available within the next 10 days.

INVESTIGATING 29 days ago - at 01/16/2026 05:57PM

Microsoft is investigating a service disruption in our US Data Center affecting the timely delivery of summaries when using DAX/Dragon Copilot.

Symptoms may include: Delayed delivery of summaries

At this time we have identified the potential cause, taken steps to remediate the issue, and will continue monitoring to confirm performance improves.

INVESTIGATING 29 days ago - at 01/16/2026 05:05PM

Microsoft is currently investigating an alert with our interoperability service that has the potential to have impact on summaries being delivered timely. At this time we suspect the primary impact may be delivery delay, however, more details will be provided as it is available from the investigation.

Latest Dragon (US) outages

746968891 NMS Central Auth - 2 days ago
746907948 - 2 days ago
DAX/Dragon Copilot incident - 11 days ago
Possible DAX/Dragon Copilot Impact - 25 days ago
DAX Copilot for Epic Impact Remediated - 26 days ago

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