Outage in DrFirst

Intermittent Performance Issues - Pharmacy Network - Prescribing

Resolved Minor
June 02, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Some customers may experience intermittent performance issues while sending prescription at this time. Our engineers are aware and working with third party vendor to resolve this as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/02/2025 10:30PM

Monitoring indicates this issue has been resolved as of 1630 PM ET. We have requested a postmortem from the vendor and will share findings as received.

MONITORING 2 days ago - at 06/02/2025 09:31PM

Initial monitoring suggests the issue is resolved, and we're working with our vendor to confirm resolution and obtain details about the root cause.

INVESTIGATING 2 days ago - at 06/02/2025 08:46PM

Some customers may experience intermittent performance issues while sending prescription at this time.
Our engineers are aware and working with third party vendor to resolve this as soon as possible.

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