Outage in DrFirst
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia) & E-Prescribing Mobile (iPrescribe)
Resolved MinorIncident Report
Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) & E-Prescribing Mobile (iPrescribe) at this time. Our engineers are aware and working to resolve this as soon as possible.
Components affected
DrFirst Rcopia Region 1 DrFirst Rcopia Region 4 DrFirst Rcopia Region 2 DrFirst Rcopia Region 3 DrFirst Rcopia Region 5 DrFirst iPrescribeNeed to monitor DrFirst outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 07/14/2025 04:36PM
This incident has been resolved.
MONITORING
4 months ago - at 07/14/2025 04:08PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 months ago - at 07/14/2025 03:40PM
Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) & E-Prescribing Mobile (iPrescribe) at this time. Our engineers are aware and working to resolve this as soon as possible.
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