Outage in DrFirst

Intermittent Performance Issues - Electronic Prescribing for Controlled Substances (EPCS)

Resolved Minor

October 09, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

Some customers may experience intermittent performance issues with Electronic Prescribing for Controlled Substances (EPCS) at this time. Our engineers are aware and working to resolve this as soon as possible.

Components affected

DrFirst Rcopia Region 3 DrFirst Rcopia Region 4 DrFirst Rcopia Region 5 DrFirst iPrescribe DrFirst Rcopia Region 2 DrFirst Rcopia Region 1 DrFirst EPCS

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/10/2025 03:02AM

This incident has been resolved.

INVESTIGATING 6 months ago - at 10/10/2025 01:53AM

Latest DrFirst outages

3rd Party Pharmacy Network - Prescribing Issue - 22 days ago

Intermittent Performance Issues with E-Prescribing Desktop (Rcopia) - about 1 month ago

Intermittent Performance Issues - EPCS IDP (Experian/ID.me) - about 2 months ago

Intermittent Performance Issues - Electronic Prior Authorization (Myndshft) - about 2 months ago

Intermittent Performance Issues with E-Prescribing Desktop (Rcopia) - about 2 months ago

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