Outage in DrFirst
Cloudflare Global Network Issues
Resolved MinorIncident Report
We are currently experiencing intermittent issues with a few third-party services due to an ongoing Cloudflare outage. Our teams are actively monitoring the situation and working with affected vendors to minimize impact.
Components affected
DrFirst iPrescribe DrFirst EPCS IDP (Experian/ID.me) DrFirst Help Center & Ticket Portal DrFirst BacklineTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/18/2025 07:37PM
This incident has been resolved.
MONITORING
5 months ago - at 11/18/2025 03:46PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 months ago - at 11/18/2025 02:34PM
We are currently experiencing intermittent issues with a few third-party services due to an ongoing Cloudflare outage. Our teams are actively monitoring the situation and working with affected vendors to minimize impact.
IDENTIFIED
5 months ago - at 11/18/2025 02:26PM
We are currently experiencing intermittent issues with a few third-party services due to an ongoing Cloudflare outage. Our teams are actively monitoring the situation and working with affected vendors to minimize impact. We are continuing to work on a fix for this issue.
IDENTIFIED
5 months ago - at 11/18/2025 02:21PM
We are currently experiencing intermittent issues with a few third-party services due to an ongoing Cloudflare outage. Our teams are actively monitoring the situation and working with affected vendors to minimize impact. We are continuing to work on a fix for this issue.
IDENTIFIED
5 months ago - at 11/18/2025 02:16PM
We are currently experiencing intermittent issues with a few third-party services due to an ongoing Cloudflare outage. Our teams are actively monitoring the situation and working with affected vendors to minimize impact. We are continuing to work on a fix for this issue.
INVESTIGATING
5 months ago - at 11/18/2025 02:04PM
We are currently experiencing intermittent issues with a few third-party services due to an ongoing Cloudflare outage. Our teams are actively monitoring the situation and working with affected vendors to minimize impact.
Latest DrFirst outages
3rd Party Pharmacy Network - Prescribing Issue - 22 days ago
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia) - about 1 month ago
Intermittent Performance Issues - EPCS IDP (Experian/ID.me) - about 2 months ago
Intermittent Performance Issues - Electronic Prior Authorization (Myndshft) - about 2 months ago
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia) - about 2 months ago
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