Outage in DrFirst
PDMP Third-Party Incident for Tennessee
Resolved MinorIncident Report
Summary AI Generated
A third-party incident affecting DrFirst's PDMP integration disrupted Patient Search functionality specifically for Tennessee customers. The issue persisted for approximately 19 days before being resolved, with an initial fix attempt implemented partway through that did not fully resolve the problem. The incident was ultimately resolved on August 5, 2026.
Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated
Components affected
DrFirst PDMPTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/05/2026 04:49PM
This incident has been resolved.
INVESTIGATING
10 days ago - at 08/04/2026 04:34PM
Customers may experience issues accessing Patient Searches via PDMP. This is isolated to Tennessee. We are working with our partner and will keep this page updated.
INVESTIGATING
15 days ago - at 07/30/2026 12:48AM
Customers may experience issues accessing Patient Searches via PDMP. This is isolated to Tennessee. We are working with our partner and will keep this page updated.
INVESTIGATING
18 days ago - at 07/27/2026 03:25PM
We are continuing to investigate this issue.
INVESTIGATING
21 days ago - at 07/24/2026 06:26PM
We are currently investigating this issue.
MONITORING
21 days ago - at 07/24/2026 01:50PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
22 days ago - at 07/23/2026 02:00PM
We are continuing to investigate this issue.
INVESTIGATING
24 days ago - at 07/21/2026 09:20PM
We are continuing to investigate this issue.
INVESTIGATING
28 days ago - at 07/17/2026 06:57PM
We are continuing to investigate this issue.
INVESTIGATING
28 days ago - at 07/17/2026 05:55PM
Customers may experience issues accessing Patient Searches via PDMP reports. We are working with our partner and will keep this page updated
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