Outage in DrFirst
PDMP Third-Party Incident
Resolved MinorIncident Report
Summary AI Generated
A third-party issue impacted DrFirst's PDMP component, preventing customers from accessing Patient Searches via PDMP reports. The problem was identified and a fix was implemented within the approximately 2.4-hour incident window. The incident has since been fully resolved.
Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.
Components affected
DrFirst PDMPTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 08/27/2026 10:12PM
This incident has been resolved.
IDENTIFIED
17 days ago - at 08/27/2026 09:13PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
17 days ago - at 08/27/2026 08:46PM
We are continuing to investigate this issue.
INVESTIGATING
17 days ago - at 08/27/2026 07:49PM
Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.
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