Outage in DrFirst
Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
Resolved MinorIncident Report
Summary AI Generated
**DrFirst – Rcopia Staging Environment Performance Incident (Sept 8, 2026)** The Rcopia (E-Prescribing Desktop) staging environment experienced intermittent performance issues lasting approximately 1.2 hours. Engineers identified the root cause and implemented a fix, resolving the incident within that timeframe. Only the staging environment was affected.
Some customers may experience intermittent performance issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) at this time. Our engineers are aware and working to resolve this as soon as possible.
Components affected
DrFirst Rcopia Staging EnvironmentTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/08/2026 05:12PM
This incident has been resolved.
IDENTIFIED
5 days ago - at 09/08/2026 04:36PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 days ago - at 09/08/2026 04:01PM
Some customers may experience intermittent performance issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) at this time. Our engineers are aware and working to resolve this as soon as possible.
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