Outage in DrFirst
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)
Resolved MinorIncident Report
Summary AI Generated
DrFirst's E-Prescribing Desktop (Rcopia) experienced intermittent performance issues across all five regions for approximately 32 minutes. Engineers identified the root cause and implemented a fix shortly after detection. The incident was fully resolved within the same timeframe.
Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.
Components affected
DrFirst Rcopia Region 1 DrFirst Rcopia Region 2 DrFirst Rcopia Region 3 DrFirst Rcopia Region 4 DrFirst Rcopia Region 5Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/03/2026 12:55AM
This incident has been resolved.
IDENTIFIED
10 days ago - at 09/03/2026 12:40AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 days ago - at 09/03/2026 12:25AM
Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.
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