Outage in DrFirst
PDMP Third-Party Incident
Resolved MinorIncident Report
Summary AI Generated
A third-party incident affecting DrFirst's PDMP component prevented customers from accessing Patient Searches via PDMP reports. The issue lasted approximately 6 hours while DrFirst coordinated with their partner to investigate and implement a fix. The incident was resolved after a fix was deployed and monitored for stability.
Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.
Components affected
DrFirst PDMPTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 08/28/2026 09:16PM
This incident has been resolved.
INVESTIGATING
16 days ago - at 08/28/2026 08:12PM
Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.
MONITORING
16 days ago - at 08/28/2026 05:33PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
16 days ago - at 08/28/2026 05:32PM
We are continuing to investigate this issue.
INVESTIGATING
16 days ago - at 08/28/2026 03:50PM
We are continuing to investigate this issue.
INVESTIGATING
16 days ago - at 08/28/2026 03:21PM
Customers may experience issues accessing Patient Searches via PDMP reports.. We are working with our partner and will keep this page updated.
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