Outage in Cisco Duo

SMS delivery issue in GB region

Resolved Minor

February 06, 2023 - Started almost 2 years ago - Lasted 30 minutes
Official incident page

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Outage Details

We are experiencing some SMS auth degradation in GB region for all deployments and currently we are monitoring the situation.

Components affected

Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Phone Support Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Email Support Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 02/06/2023 12:56PM

We can confirm that the issue with the SMS message delivery in the GB region for all deployments is resolved.

MONITORING almost 2 years ago - at 02/06/2023 12:28PM

We are experiencing some SMS auth degradation in GB region for all deployments and currently we are monitoring the situation.

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