Outage in Dynatrace
Secure storage outage for chats and tickets
Resolved Minor
December 17, 2025 - Started about 1 month ago
- Lasted about 2 hours
Incident Report
There is an ongoing issue with attachment handling in our support portal. Customers may fail to upload or access attachments in the tickets or live chats. Text communication is not impacted. We're following up with our vendor for a resolution.
If you are facing this issue, please contact support for an alternative option.
If you are facing this issue, please contact support for an alternative option.
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Latest Updates ( sorted recent to last )
about 1 month ago - at 12/17/2025 01:46AM
There is an ongoing issue with attachment handling in our support portal. Customers may fail to upload or access attachments in the tickets or live chats. Text communication is not impacted. We're following up with our vendor for a resolution.
If you are facing this issue, please contact support for an alternative option.
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