Outage in Dynatrace

Account Management Portal User Account Impacted

Resolved Minor
January 13, 2026 - Started 2 days ago - Lasted about 14 hours

Incident Report

We are investigating an issue in the Account Management portal where the User Management feature is not visible or modifying user permissions results in an error.

We will update this page as the investigation continues.

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Latest Updates ( sorted recent to last )
2 days ago - at 01/13/2026 07:44PM

We are investigating an issue in the Account Management portal where the User Management feature is not visible or modifying user permissions results in an error.

We will update this page as the investigation continues.

2 days ago - at 01/13/2026 10:16PM

We have identified the problem and are now working on a solution. If you are affected by this issue, please open a support ticket so that our team can provide a workaround until the problem is fixed permanently.

Thank you for your patience while we work to resolve the problem.

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