Outage in EBANX

[Argentina] Degradation in Payin and Payout processing

Resolved Minor
November 15, 2025 - Started 28 days ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified intermittent communication issues with our document validation partner in Argentina, affecting pay-in and pay-out processing. The degradation began around 14:00 UTC, and our teams are monitoring the situation closely.
Components affected
EBANX API

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 11/15/2025 05:02PM

Communication with our document validation partner in Argentina has returned to expected levels, and pay-in and pay-out processing is now operating normally.

IDENTIFIED 28 days ago - at 11/15/2025 04:48PM

We have identified intermittent communication issues with our document validation partner in Argentina, affecting pay-in and pay-out processing. The degradation began around 14:00 UTC, and our teams are monitoring the situation closely.

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