Check if EBANX is down, official outages, user-reported issues, and outages map.
EBANX is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 126 incidents since started monitoring EBANX status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official EBANX outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 31, 2025
09:21 AM EDT
|
Minor
We are currently experiencing an outage with our Capitec Pay payment partner in South Africa. The...
|
about 4 hours |
|
Oct 30, 2025
07:32 PM EDT
|
Major
We are currently experiencing an outage with our Nequi payment partner in Colombia. The issue beg...
|
about 2 hours |
|
Oct 30, 2025
03:38 PM EDT
|
Major
BACEN (Central Bank of Brazil) is experiencing degradation. PIX payments conversion affected.
|
35 minutes |
|
Oct 21, 2025
09:54 AM EDT
|
Minor
Bancolombia is currently unavailable and does not appear on the PSE transfer bank list.
|
about 4 hours |
|
Oct 15, 2025
12:22 AM EDT
|
Major
An issue with PIX has been identified. We're investigating the root cause of the problem to fix i...
|
about 1 hour |
|
Oct 01, 2025
03:16 AM EDT
|
Major
Our team has identified an instability affecting eWallet payments in Colombia through one of our ...
|
27 minutes |
|
Sep 30, 2025
09:22 PM EDT
|
Minor
An incident has been identified affecting Daviplata payment processing through PSE in Colombia. I...
|
about 1 hour |
|
Sep 29, 2025
10:17 AM EDT
|
Major
We are experiencing a delay in the payment confirmation for the Brazilian PIX payment method.
|
44 minutes |
|
Sep 24, 2025
04:21 PM EDT
|
Minor
We are currently experiencing intermittent issues in communication with our partner Fawry. Paymen...
|
about 1 hour |
|
Sep 24, 2025
10:21 AM EDT
|
Major
There's an ongoing incident affecting the local payment processing.
|
24 minutes |
See what users are saying about EBANX issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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IsDown aggregates scheduled maintenances for EBANX. Currently, there are 2 more maintenances scheduled.
Scheduled for November 04, 2025 at 02:00 AM EST · until 03:00 AM EST
Nequi Wallet and Card payments may present intermittence or unavailability in payment processing due to a maintenance scheduled by one of our partners to improve the quality of our services. Transactions may be rejected by the platform during this...
Scheduled for November 06, 2025 at 11:00 PM EST · until 07:00 AM EST
Between 04:00 and 12:00 UTC on October 7th 2025, there may be a delay of up to 120 minutes from Order Modification submission to the outcome appearing in the Merchant Administration Interface and being returned in order notifications (if enabled)....
| Component | Status |
|---|---|
| API | OK |
| Customer Checkout | OK |
| EBANX Dashboard | OK |
| Sandbox Systems | OK |
| Third party acquirers | OK |
Payment processing service for Latin American markets, offering API integration, customer checkout interfaces, and sandbox testing environments through the EBANX Dashboard.
Monitoring EBANX since April 2024
Tracking 5 EBANX services and regions
52 incidents in 2025
IsDown is a status page aggregator that monitors if EBANX and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when EBANX, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of EBANX (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of EBANX's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from EBANX and other services.
IsDown checks EBANX official status page for major/minor outages or downtimes. A major outage is when EBANX experiences a critical issue that severely affects one or more services/regions. A minor incident is when EBANX experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a EBANX outage, we send you an alert and update your dashboard and status page.
EBANX and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in EBANX status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
EBANX publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors EBANX and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor EBANX but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from EBANX and other services.
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IsDown integrates with 20+ tools. Connect the status of EBANX and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is EBANX down?'
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While Downdetector relies on user-submitted reports to detect EBANX outages, IsDown monitors EBANX's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official EBANX status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including EBANX in a single dashboard. | ||
| Instant EBANX outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of EBANX official status and user-reported issues. | ||
| Maintenance feed for EBANX | ||
| Granular alerts filtering by EBANX components and regions. |
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EBANX isn't down. You can check EBANX status and incident details on the top of the page. IsDown continuously monitors EBANX official status page every few minutes. In the last 24 hours, there were 0 outages reported.
EBANX is currently operational. You can check EBANX status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of EBANX being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the EBANX official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
EBANX last outage was on October 31, 2025 with the title "[South Africa] Degraded partner performance"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor EBANX and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if EBANX is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about EBANX's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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