Outage in EBANX
[Egypt] Degradation in payment processing
Resolved MajorIncident Report
We have identified communication issues with one of our payment partners in Egypt, resulting in degraded payment processing. The issue began at approximately 10:50 UTC, and our teams are actively monitoring it.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/18/2025 03:49PM
The issue affecting payment processing with our partner has been resolved. We have confirmed that all systems are back to normal and payment processing in Egypt is fully operational. We will continue to monitor performance to ensure stability.
IDENTIFIED
4 months ago - at 11/18/2025 01:39PM
We are continuing to work closely with our partner and actively working to restore full service levels as quickly as possible.
IDENTIFIED
4 months ago - at 11/18/2025 12:31PM
Our payment partner continues to monitor the situation and is working to resolve the issue as quickly as possible. We remain in contact with their team and will provide further updates as soon as more information becomes available.
IDENTIFIED
4 months ago - at 11/18/2025 11:25AM
We have identified communication issues with one of our payment partners in Egypt, resulting in degraded payment processing. The issue began at approximately 10:50 UTC, and our teams are actively monitoring it.
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