Outage in ecobee

Interruption to Alexa Voice Service

Resolved Minor
May 06, 2022 - Started over 2 years ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the ecobee status page and multiple sources to provide up-to-date information. Check back with us for the latest ecobee uptime status.

Outage Details

We’re working hard to figure out why Alexa Voice Service is currently unavailable to some people. Thanks very much for your patience and apologies for any inconvenience this has caused. We’ll have an update for you shortly.
Components affected
ecobee Alexa Voice Services
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 05/06/2022 09:26PM

A solution for Alexa Voice Service interruption has been implemented and we’re continuing to keep an eye on things.

MONITORING over 2 years ago - at 05/06/2022 07:31PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 05/06/2022 07:01PM

We are currently working to mitigate this impact of Alexa Voice services being unavailable.

INVESTIGATING over 2 years ago - at 05/06/2022 05:56PM

We’re working hard to figure out why Alexa Voice Service is currently unavailable to some people. Thanks very much for your patience and apologies for any inconvenience this has caused. We’ll have an update for you shortly.

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