Outage in ecobee

Interruption to ecobee Mobile Services

Resolved Major
January 16, 2025 - Started 20 days ago - Lasted about 2 hours
Official incident page

IsDown continuously monitors the ecobee status page and multiple sources to provide up-to-date information. Check back with us for the latest ecobee uptime status.

Outage Details

We’ve received reports that some Android users are unable to log into the ecobee app. Our team is on it and looking for a solution. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Components affected
ecobee Mobile Services
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 01/16/2025 04:24PM

And that’s all, folks! The incident we were experiencing has been resolved. If you’re still having some trouble, we suggest you try closing and reopening the ecobee app.

IDENTIFIED 20 days ago - at 01/16/2025 03:27PM

We’ve successfully pinned down the issue and are acting quickly with a fix. Stay tuned!

INVESTIGATING 20 days ago - at 01/16/2025 02:37PM

We’ve received reports that some Android users are unable to log into the ecobee app. Our team is on it and looking for a solution. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.

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