IsDown continuously monitors the ecobee status page and multiple sources to provide up-to-date information. Check back with us for the latest ecobee uptime status.
Outage Details
We’ve received reports of ecobee services not working. Our team is looking for a solution. We’re happy to let you know that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including any energy savings events that are currently in-progress. Some people might be noticing the ecobee app, web portal and third-party apps are down. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Latest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 07/07/2025 02:40AM
Happy news, everyone. The issue we were experiencing has been resolved. If you’re still having some trouble, we suggest closing and restarting the app you are trying to access.
MONITORING
24 days ago - at 07/07/2025 02:22AM
We’ve implemented a solution and we’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we truly appreciate your continued patience.
INVESTIGATING
24 days ago - at 07/07/2025 01:52AM
We are continuing to investigate this issue.
INVESTIGATING
24 days ago - at 07/07/2025 01:16AM
We’ve received reports of ecobee services not working. Our team is looking for a solution. We’re happy to let you know that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including any energy savings events that are currently in-progress. Some people might be noticing the ecobee app, web portal and third-party apps are down. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates.
Latest ecobee outages
Interruption to Alexa Voice Service - 20 days ago
New 3rd party integrations in the ecobee app are having connection issues - about 1 month ago
Interruption to Thermostat Online Services - about 1 month ago
Interruption to SmartCamera Online Services - about 1 month ago
Interruption to Smart Buildings - about 1 month ago
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