What is ecobee current status?

ecobee is currently operational. You can check ecobee status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check ecobee status?

You can use IsDown service or go to ecobee official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when ecobee is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when ecobee has issues. ecobee official status page might also offer notification options such as email, SMS, or Slack.

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Is ecobee Down? Check current status

Q: Is ecobee down today?

ecobee was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the ecobee status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest ecobee outages, issues and problems' at the top of the page.

Check if ecobee is down, official outages, user-reported issues, and outages map.

Current ecobee status

ecobee is working normally

Updated from ecobee official status page a few minutes ago

ecobee service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally

Possible Incident

Confirmed Outage

View ecobee Reports Map

ecobee recent outages and downtime history

IsDown has tracked 221 incidents since started monitoring ecobee status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ecobee outages and also issues that we're started by a spike in crowdsource reports.

Date	Incident	Duration
Oct 24, 2025 01:33 PM CDT	Major Interruption to ecobee Mobile Services It looks like some people are experiencing an interruption to ecobee Mobile Services. This means ...	34 minutes
Oct 20, 2025 11:18 AM CDT	Major Interruption to SmartCamera Online Services We’re keeping a close eye on the situation. Sorry for any interruption this has caused, and we tr...	about 17 hours
Oct 20, 2025 05:04 AM CDT	Major Interruption to Subscriptions We’ve received reports of Subscriptions services not working as expected. Our team is on it and l...	about 4 hours
Oct 20, 2025 02:57 AM CDT	Major Interruption to SmartCamera Online Services We’ve received reports of SmartCamera Online Services not working as expected. Our team is on it ...	about 3 hours
Oct 20, 2025 02:48 AM CDT	Major Interruption to Alexa Voice Service We’re happy to report we’ve discovered the root cause of disruption to Alexa Voice Service and ar...	about 7 hours
Aug 27, 2025 12:15 PM CDT	Major Interruption to ecobee Integration Services We’ve received reports of ecobee Integration Services not working. Our team is on it and looking ...	about 6 hours
Aug 26, 2025 11:15 PM CDT	Minor Interruption to ecobee Integration Services We’ve received reports of ecobee Integration Services not working. Our team is on it and looking ...	about 3 hours
Aug 05, 2025 10:04 PM CDT	Major Interruption to All Online Services We've received reports indicating that ecobee online services are not working as expected due to ...	about 2 hours
Aug 01, 2025 01:34 PM CDT	Major Interruption to ecobee Mobile Services It looks like some people are experiencing an interruption to ecobee Mobile Services. This means ...	1 day
Jul 10, 2025 05:21 PM CDT	Minor Interruption to Alexa Voice Service We’re happy to report we’ve discovered the root cause of disruption to Alexa Voice Service and ar...	about 3 hours

User comments about ecobee status

See what users are saying about ecobee issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

3 months ago

Andrew - Won’t connect to server .
3 months ago

Barbara - The App isn't working on my Android. It shut down yesterday. .
3 months ago

Peter - Not cooling or not consistent .
3 months ago

Ellis - App says "technical difficulties ".
3 months ago

Mark - Ecobee app will not update or take new settings.
3 months ago

Scott - "Trouble connecting to your device".
4 months ago

theodore - keep loosing connection. Ecobee thermostat connecting to wifi but not the ecobee server.
4 months ago

Wilfried - App doesn't connect anymore..
4 months ago

Kevin - Thermostat says connected to ecobee.com but my continues to show offline. .
5 months ago

Dennis - I can't log into the Ecobee mobile app.
5 months ago

James - Cant log in to pc or app. cant communicate with the thermostats.
5 months ago

Jonathan - The app is not working on the mobile device. It has been functioning for over 18 months .
5 months ago

DaveKay - Phone app and browser app not working..
5 months ago

J - No app access or network use.
5 months ago

M - Sudden logout + cannot log back in..
5 months ago

Marty - Cannot connect with App or lob in to website..
5 months ago

George - Unable to access my Ecobee app to adjust my air conditioning settings. .
9 months ago

Armin - Ecobee not connenected to web..
9 months ago

Eleanor - Will no reconnect to WIFI.
about 1 year ago

Desiree - Problems with the mobile app, get a message that it cannot connect with server.
about 1 year ago

Daniela - My ecobee app says there was an error loading your subscription. If this continues please contact customer support .
about 1 year ago

Bob - My account cannot connect to ecobee.
over 1 year ago

Jerry - Not linking to thermostat .
over 1 year ago

Bob - Not connecting with app. Thermostat not connecting with any paired mobile devices .
over 1 year ago

Maddy - "trouble connecting to your device".
over 1 year ago

Sirish - Ecobee App sign in issue (Only App, web is working fine as expected).
over 1 year ago

Dan - App can’t connect to ecobee .

ecobee components or services current status

Component	Status
Alexa Voice Services	OK
ecobee Haven Online Services	OK
ecobee Mobile Services	OK
ecobee Public API	OK
ecobee Shop	OK
ecobee Subscriptions	OK
Energy Services	OK
SmartBuildings	OK
SmartCamera Online Services	OK
Switch+ Connectivity	OK
Thermostat Connectivity	OK

Ecobee provides smart thermostat solutions with features for mobile control, energy savings, subscription management, and services tailored for building management.

Monitoring ecobee since April 2020

Tracking 23 ecobee services and regions

Need help? Try here:
Support at website.
Check their status page.

27 incidents in 2025

Frequently Asked Questions

Is ecobee down today?

ecobee isn't down. You can check ecobee status and incident details on the top of the page. IsDown continuously monitors ecobee official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ecobee status?

ecobee is currently operational. You can check ecobee status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ecobee outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ecobee down today or just slow?

Currently there's no report of ecobee being slow. Check on the top of the page if there are any reported problems by other users.

How are ecobee outages detected?

IsDown monitors the ecobee official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ecobee having an outage right now?

ecobee last outage was on October 24, 2025 with the title "Interruption to ecobee Mobile Services"

How IsDown compares to DownDetector when monitoring ecobee?

IsDown and DownDetector help users determine if ecobee is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ecobee's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.