Outage in Ecwid

Some storefronts may have a constantly spinning wheel

Resolved Minor
September 09, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

One of our servers is having problems since 2022.09.09, 15:00 UTC. This causes around 21.5% of storefronts. You may see a constantly spinning wheel if you're in this coverage. We are working on restoring the service. All your data and store settings will be intact. We are sorry for this downtime. Next update in 30 minutes.
Components affected
Ecwid Control Panel

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Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 09/09/2022 04:38PM

We have managed to detect the cause of the downtime and are working on a fix right now.

INVESTIGATING over 3 years ago - at 09/09/2022 03:56PM

One of our servers is having problems since 2022.09.09, 15:00 UTC. This causes around 21.5% of storefronts. You may see a constantly spinning wheel if you're in this coverage.
We are working on restoring the service. All your data and store settings will be intact.
We are sorry for this downtime. Next update in 30 minutes.

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