Outage in Edmentum

Page Loading Issues for Learners in Courseware, Exact Path, and Academy

Resolved Minor

December 06, 2022 - Started about 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue where Learners are unable to perform work after logging in.

Components affected

Edmentum Genius SIS Edmentum Courseware Edmentum Exact Path

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 12/06/2022 04:04PM

This incident has been resolved.

MONITORING about 2 years ago - at 12/06/2022 03:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 12/06/2022 02:21PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 12/06/2022 01:28PM

We are currently investigating an issue where Learners are unable to perform work after logging in.

Latest Edmentum outages

Courseware and Exact Path Incident - 10 days ago

Apex Incident - about 1 month ago

Apex issue - about 2 months ago

Exact Path issue - about 2 months ago

Genius SIS Incident - about 2 months ago

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