Edmentum Outage History

Edmentum experienced performance issues affecting both the Courseware and Exact Path platforms for approximately 1 hour. The root cause was identified and resolved by the engineering team. The incident impacted users' ability to access and use these educational platforms normally.

Study Island experienced loading issues that prevented users from accessing the platform for 2.7 hours. The root cause was identified and a fix was implemented to restore the platform to expected performance levels. The incident has been resolved with continued monitoring in place.

Edmentum's Personal Psychology 1 course experienced launch issues that prevented users from accessing the courseware. The problem was isolated to this specific course and did not affect other courses in the system. The issue was resolved after 1 hour of investigation and monitoring.

Edmentum experienced a 4.3-hour outage affecting learners in accounts with Access Control enabled, who encountered error pages when attempting to log in and access their assignments in Courseware and Exact Path. The issue was identified and a fix was implemented, with the platform returning to normal performance. The incident has been resolved with continued monitoring in place.