Fulfillment Delays

Performance of the student courseware is back to normal and stable.

Performance has returned to normal on student courseware. We'll continue to monitor to ensure stability.

We've implemented a fix that requires a rollout over time. Thus, we're continuing to see some performance issues in the student courseware, but they are decreasing. We're currently monitoring until performance fully returns back to normal.

Purchase fulfillment performance is now back to normal. However, downstream effects are still causing slowdowns in the student courseware. We are currently rolling out a fix for this.

We are noticing reports of delays in learners' enrollment status updating after a purchase. We have identified the issue and are working to bring performance back up to normal speed.