Outage in Elastic Cloud

Instances unexpectedly replaced during cluster restarts and deployment updates in specific AWS regions

Resolved Minor
February 19, 2022 - Started over 2 years ago - Lasted about 1 month
Official incident page

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Outage Details

We are aware of an issue causing instances to be unexpectedly replaced during cluster restarts and deployment updates for deployments created before October 11, 2021 in the following AWS regions: Ireland, N. Virginia, N. California, Oregon, Sao Paulo, Singapore, Sydney, and Tokyo. We are currently working a fix for this issue
Components affected
Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS sa-east-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS us-east-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-southeast-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS us-west-2 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-west-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-southeast-2 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-northeast-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS us-west-1
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 02/21/2022 12:07AM

The fix has been implemented across the affected regions for the last remaining instance types & we're monitoring for any other issues related to this issue. We'll update again in 4 hours.

IDENTIFIED over 2 years ago - at 02/19/2022 12:18PM

We have implemented fixes for this issue for all instance configuration types except r4 and classic instances. We are continuing to work on fixes for the remaining affected instance types.

IDENTIFIED over 2 years ago - at 02/19/2022 04:42AM

We have implemented a fix for this issue for aws.data.highio.i3 and aws.data.highstorage.d2/d3/i3en Elasticsearch instances (in hot/warm/cold data tiers). We are continuing to work on fixes for the remaining affected instance types.

IDENTIFIED over 2 years ago - at 02/19/2022 12:28AM

We are aware of an issue causing instances to be unexpectedly replaced during cluster restarts and deployment updates for deployments created before October 11, 2021 in the following AWS regions: Ireland, N. Virginia, N. California, Oregon, Sao Paulo, Singapore, Sydney, and Tokyo. We are currently working a fix for this issue

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