Outage in Elastic Cloud

Multiple unexpected deployment hosts terminations in some Azure regions

Resolved Major
June 30, 2022 - Started over 2 years ago - Lasted 15 days
Official incident page

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Outage Details

We're investigating a situation in some Azure regions (including but not limited to East US 2, West Europe) where multiple deployment hosts were terminated in parallel. We're currently trying to determine customer impact. We're in contact with Azure and we'll provide more details in 1 hour.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 07/07/2022 08:14AM

The situation is stable for many days now, no new problems have been reported. We're working with affected customers and Azure to minimize impact from any further maintenance.

MONITORING over 2 years ago - at 07/01/2022 10:03AM

The situation is stable for many hours now, no new problems have been reported. We're working with affected customers and Azure to minimize impact from any further maintenance that will be performed by Azure. We will provide another update in 8 hours.

IDENTIFIED over 2 years ago - at 07/01/2022 05:34AM

We are continuing to communicate with Azure, and provide support to impacted deployments. We will provide another update in 2 hours.

IDENTIFIED over 2 years ago - at 07/01/2022 12:34AM

We are continuing to communicate with Azure, and provide support to impacted deployments. We will provide another update in 2 hours.

IDENTIFIED over 2 years ago - at 06/30/2022 10:30PM

We are continuing to communicate with Azure, and provide support to impacted deployments. We will provide another update in 2 hours.

IDENTIFIED over 2 years ago - at 06/30/2022 08:03PM

We are continuing to communicate with Azure, and provide support to impacted deployments. Status remains the same. We will provide another update in 2 hours.

IDENTIFIED over 2 years ago - at 06/30/2022 05:30PM

We are continuing to communicate with Azure, and provide support to impacted deployments. We will provide another update in 2 hours.

IDENTIFIED over 2 years ago - at 06/30/2022 03:01PM

At this time, the impact is limited to a small number of deployments in East US 2, West Europe.
We are in communication with Azure and our team is working on providing support to the affected deployments and proceed with our remediation plan.

INVESTIGATING over 2 years ago - at 06/30/2022 12:50PM

We are continuing to investigate the issue with Azure.
We will provide more details in 2 hours.

INVESTIGATING over 2 years ago - at 06/30/2022 09:56AM

We are continuing to investigate the issue.
We will provide more details in 2 hours.

INVESTIGATING over 2 years ago - at 06/30/2022 08:59AM

We're investigating a situation in some Azure regions (including but not limited to East US 2, West Europe) where multiple deployment hosts were terminated in parallel. We're currently trying to determine customer impact. We're in contact with Azure and we'll provide more details in 1 hour.

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