Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Elastic Cloud

Issues Enabling APM During Deployment Creation in 8.19.0 and 9.1.0

Resolved Major
August 04, 2025 - Started 9 months ago - Lasted 3 days
Official incident page

Incident Report

We're currently investigating an issue where the APM endpoint is not available (greyed out) when creating deployments on versions 8.19.0 and 9.1.0. Initial findings indicate that APM Server is throwing errors during the provisioning process, which may impact user ability to enable APM in affected versions. Our engineering teams are actively investigating the root cause and implementing mitigation steps. We'll provide an update as soon as more information becomes available.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/07/2025 08:27PM

We have released new versions (8.19.1 and 9.1.1) to address the cause. New deployments may use these versions, or existing deployments may upgrade to them.

Existing deployments already using these versions can use the mitigation available. For details, please refer to our Knowledge Base article:

Mitigation steps (Elastic Cloud account required): https://support.elastic.co/knowledge/40e6b9d4

IDENTIFIED 9 months ago - at 08/06/2025 02:03PM

A fix has been identified and is being validated. Once verified, a new release will be made available.

An update will be provided when the release is available.

IDENTIFIED 9 months ago - at 08/04/2025 05:08PM

We have delisted versions 8.19.0 and 9.1.0, preventing new deployments and/or upgrades from using these versions. Existing deployments already using these versions can use the mitigation available. For details, please refer to our Knowledge Base article:

Mitigation steps(Elastic Cloud account required): https://support.elastic.co/knowledge/40e6b9d4

Work continues on a broader fix. New updates will be provided as progress is made.

IDENTIFIED 9 months ago - at 08/04/2025 11:03AM

We have identified the root cause of the issue affecting APM availability when creating new deployments in versions 8.19.0 and 9.1.0. APM Server encounters an error during provisioning, which results in the APM endpoint being unavailable.

A mitigation is available for users who have already upgraded. For details, please refer to our Knowledge Base article:

Mitigation steps(Elastic Cloud account required): https://support.elastic.co/knowledge/40e6b9d4

We are working on a broader fix and will continue to provide updates as progress is made.

INVESTIGATING 9 months ago - at 08/04/2025 10:53AM

We're currently investigating an issue where the APM endpoint is not available (greyed out) when creating deployments on versions 8.19.0 and 9.1.0. Initial findings indicate that APM Server is throwing errors during the provisioning process, which may impact user ability to enable APM in affected versions.

Our engineering teams are actively investigating the root cause and implementing mitigation steps. We'll provide an update as soon as more information becomes available.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook