Outage in Elastic Cloud

Elevated 429 Errors on Authentication APIs

Resolved Major
July 24, 2025 - Started 2 days ago - Lasted about 5 hours
Official incident page

Need to monitor Elastic Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Elastic Cloud, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where clients are receiving HTTP 429 (Too Many Requests) responses from our authentication APIs. This may affect login and token-related operations for some users. Our engineering team is actively working to identify the root cause and implement a fix. We will report back in an hour or sooner if appropriate.
Components affected
Elastic Cloud Cloud console
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/24/2025 06:54PM

This incident has been resolved.

MONITORING 2 days ago - at 07/24/2025 03:13PM

The impact to customers is now mitigated. We will continue to monitor closely and post any updates if necessary.

INVESTIGATING 2 days ago - at 07/24/2025 02:25PM

We are currently investigating an issue where clients are receiving HTTP 429 (Too Many Requests) responses from our authentication APIs. This may affect login and token-related operations for some users.

Our engineering team is actively working to identify the root cause and implement a fix. We will report back in an hour or sooner if appropriate.

Latest Elastic Cloud outages

ECH Customers using LLM chat inference via the Elastic Inference Service may be under-billed - 12 days ago
Unavailability of docker registry UI - 12 days ago
Serverless usage data is not available in Cloud Console's project page - 12 days ago
ECH Customers using LLM chat inference through Elastic Inference Service may be under-billed - 17 days ago
Managed OTLP Endpoint service rejecting some request - 18 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook