Outage in Elastic Cloud

Elevated 429 Errors on Authentication APIs

Resolved Major

July 24, 2025 - Started 9 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue where clients are receiving HTTP 429 (Too Many Requests) responses from our authentication APIs. This may affect login and token-related operations for some users. Our engineering team is actively working to identify the root cause and implement a fix. We will report back in an hour or sooner if appropriate.

Components affected

Elastic Cloud Cloud console

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/24/2025 06:54PM

This incident has been resolved.

MONITORING 9 months ago - at 07/24/2025 03:13PM

The impact to customers is now mitigated. We will continue to monitor closely and post any updates if necessary.

INVESTIGATING 9 months ago - at 07/24/2025 02:25PM

We are currently investigating an issue where clients are receiving HTTP 429 (Too Many Requests) responses from our authentication APIs. This may affect login and token-related operations for some users.

Our engineering team is actively working to identify the root cause and implement a fix. We will report back in an hour or sooner if appropriate.

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