Outage in Elastic Cloud

Elevated 429 Errors on Authentication APIs

Resolved Major
July 24, 2025 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue where clients are receiving HTTP 429 (Too Many Requests) responses from our authentication APIs. This may affect login and token-related operations for some users. Our engineering team is actively working to identify the root cause and implement a fix. We will report back in an hour or sooner if appropriate.
Components affected
Elastic Cloud Cloud console

Need to monitor Elastic Cloud outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/24/2025 06:54PM

This incident has been resolved.

MONITORING 3 months ago - at 07/24/2025 03:13PM

The impact to customers is now mitigated. We will continue to monitor closely and post any updates if necessary.

INVESTIGATING 3 months ago - at 07/24/2025 02:25PM

We are currently investigating an issue where clients are receiving HTTP 429 (Too Many Requests) responses from our authentication APIs. This may affect login and token-related operations for some users.

Our engineering team is actively working to identify the root cause and implement a fix. We will report back in an hour or sooner if appropriate.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook