Outage in Elastic Cloud

APM/Fleet servers potentially disabled by autoscaling

Resolved Minor
December 16, 2022 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified an autoscaling issue that was incorrectly disabling some APM/Fleet servers in use. The downscaling has been halted and we are currently working to restore instances. If you notice that your active APM/Fleet server has been disabled, please contact Support so we can include all affected instances in our restoration.
Components affected
Elastic Cloud APM connectivity: Azure azure-westus2 Elastic Cloud APM connectivity: Azure azure-westeurope Elastic Cloud APM connectivity: GCP europe-west2 Elastic Cloud APM connectivity: AWS us-west-2 Elastic Cloud APM connectivity: AWS ca-central-1 Elastic Cloud APM connectivity: GCP asia-northeast1 Elastic Cloud APM connectivity: Azure azure-centralus Elastic Cloud APM connectivity: GCP australia-southeast1 Elastic Cloud APM connectivity: AWS ap-northeast-1 Elastic Cloud APM connectivity: GCP us-east1 Elastic Cloud APM connectivity: Azure azure-southcentralus Elastic Cloud APM connectivity: Azure azure-japaneast Elastic Cloud APM connectivity: AWS us-west-1 Elastic Cloud APM connectivity: GCP us-central1 Elastic Cloud APM connectivity: Azure azure-eastus Elastic Cloud APM connectivity: AWS ap-northeast-2 Elastic Cloud APM connectivity: AWS eu-central-1 Elastic Cloud APM connectivity: AWS ap-southeast-2 Elastic Cloud APM connectivity: Azure azure-uksouth Elastic Cloud APM connectivity: GCP asia-southeast1 Elastic Cloud APM connectivity: AWS eu-west-3 Elastic Cloud APM connectivity: GCP northamerica-northeast1 Elastic Cloud APM connectivity: AWS eu-west-2 Elastic Cloud APM connectivity: GCP us-west2 Elastic Cloud APM connectivity: AWS eu-west-1 Elastic Cloud APM connectivity: GCP europe-west1 Elastic Cloud APM connectivity: Azure azure-southeastasia Elastic Cloud APM connectivity: Azure azure-australiaeast Elastic Cloud APM connectivity: GCP us-west1 Elastic Cloud APM connectivity: AWS sa-east-1 Elastic Cloud APM connectivity: AWS us-east-1 Elastic Cloud APM connectivity: AWS ap-east-1 Elastic Cloud APM connectivity: AWS us-east-2 Elastic Cloud APM connectivity: AWS ap-south-1 Elastic Cloud APM connectivity: Azure azure-northeurope Elastic Cloud APM connectivity: GCP europe-west3 Elastic Cloud APM connectivity: Azure azure-eastus2 Elastic Cloud APM connectivity: GCP asia-east1 Elastic Cloud APM connectivity: GCP asia-south1 Elastic Cloud APM connectivity: AWS ap-southeast-1 Elastic Cloud APM connectivity: GCP us-east4 Elastic Cloud APM connectivity: GCP europe-west4 Elastic Cloud APM connectivity: GCP southamerica-east1 Elastic Cloud APM connectivity: GCP europe-north1
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/16/2022 08:48PM

This incident has been resolved.

MONITORING about 2 years ago - at 12/16/2022 05:11PM

Instances with active usage have been restored. If you notice that your active APM/Fleet server is currently disabled, please contact Support so we can include restore your affected instance.

INVESTIGATING about 2 years ago - at 12/16/2022 04:56PM

We have identified an autoscaling issue that was incorrectly disabling some APM/Fleet servers in use. The downscaling has been halted and we are currently working to restore instances.
If you notice that your active APM/Fleet server has been disabled, please contact Support so we can include all affected instances in our restoration.

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