Outage in Elastic Cloud

ESS Deployment creation delays

Resolved Major
July 29, 2024 - Started 5 months ago - Lasted about 15 hours
Official incident page

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Outage Details

ESS Deployment creation in the GCP us-west1 might be taking longer than expected. The team is actively working on identifying the issue. The next update should happen within the next hour.
Components affected
Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): GCP us-west1
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/30/2024 04:12AM

This incident has been resolved.

MONITORING 5 months ago - at 07/30/2024 03:58AM

Our fix has been implemented and we have confirmed deployment creation/updates/deletes in GCP Oregon (gcp-us-west1) are once again functional.

IDENTIFIED 5 months ago - at 07/30/2024 02:35AM

We have finished our testing and are now implementing the fix for the delay in deployment creation/updates/deletes in GCP Oregon (gcp-us-west1). Our next update will be in three hours.

IDENTIFIED 5 months ago - at 07/29/2024 11:24PM

We are continuing to test our fix for this issue. Our next update will be in three hours.

IDENTIFIED 5 months ago - at 07/29/2024 09:23PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 months ago - at 07/29/2024 09:18PM

The source of the delays in deployment creation/updates/deletes in gcp-us-west1 has been identified and we are currently in the process of testing a fix. We will post another update in the next 2 hours.

IDENTIFIED 5 months ago - at 07/29/2024 06:17PM

The issue has been identified. Our team is working on the fix.
The update will be within the next 2 hours.

IDENTIFIED 5 months ago - at 07/29/2024 03:23PM

The issue has been identified. Our team is working on the fix.
The update will be within the next 2 hours.

IDENTIFIED 5 months ago - at 07/29/2024 02:21PM

The issue has been identified. Our team is working on the fix.
The update will be within the next hour

INVESTIGATING 5 months ago - at 07/29/2024 01:31PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/29/2024 01:30PM

ESS Deployment creation in the GCP us-west1 might be taking longer than expected. The team is actively working on identifying the issue. The next update should happen within the next hour.

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