Outage in Elastic Cloud

Errors pulling 8.15.4 and 8.16.0 packages

Resolved Minor
November 12, 2024 - Started 3 months ago - Lasted about 12 hours
Official incident page

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Outage Details

We are investigating errors when pulling 8.16.0 apt packages from artifacts.elastic.co. This also impacts Elastic Cloud customers.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/13/2024 06:56AM

This incident has been resolved.

MONITORING 3 months ago - at 11/13/2024 06:51AM

The 8.16.0 packages are now available in https://artifacts.elastic.co/packages/8.x

IDENTIFIED 3 months ago - at 11/12/2024 10:25PM

8.16.0 is still unavailable in https://artifacts.elastic.co/packages/8.x. As a workaround, it can be downloaded from https://www.elastic.co/downloads/.

We will provide an update once it is available on https://artifacts.elastic.co/packages/8.x

IDENTIFIED 3 months ago - at 11/12/2024 09:36PM

We've fixed a corrupted manifest. Elastic Cloud is no longer impacted and fully functional. Adding https://artifacts.elastic.co/packages/8.x and pulling 8.15.4 packages is also working.

Pulling 8.16.0 packages are still impacted and being worked on. An update will be provided in 1 hour, or less if the situation changes.

INVESTIGATING 3 months ago - at 11/12/2024 08:11PM

We've identified that 8.15.4 packages are also impacted. If you have already added https://artifacts.elastic.co/packages/8.x/apt you can still pull packages other than 8.16.0 or 8.15.4, however attempts to add this as a new repository will fail.

We're continuing to work on a resolution. An update will be provided in 1 hour, or less if the situation changes.

INVESTIGATING 3 months ago - at 11/12/2024 07:23PM

We are investigating errors when pulling 8.16.0 apt packages from artifacts.elastic.co. This also impacts Elastic Cloud customers.

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