Outage in Elastic Cloud

Deployment creation problems in AWS region

Resolved Minor
December 13, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with the creation of deployments in AWS using any of the following templates : - storage optimized - storage optimized dense - cpu optimized - vector search optimized (arm) Existing deployments are unaffected.
Components affected
Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS us-west-2 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-west-3 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS us-east-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-northeast-2 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-west-2 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-south-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS sa-east-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-southeast-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS us-west-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-west-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-northeast-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS eu-central-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS ca-central-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-east-1 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS ap-southeast-2 Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): AWS us-east-2
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/13/2024 09:37AM

This incident has been resolved.

MONITORING about 2 months ago - at 12/13/2024 09:18AM

We have identified, and fixed, a misconfiguration which caused these templates to be temporarily unavailable.
Deployment creation in our AWS regions, using any template, is now possible.

We are monitoring the situation.

INVESTIGATING about 2 months ago - at 12/13/2024 08:50AM

We are currently investigating an issue with the creation of deployments in AWS using any of the following templates :
- storage optimized
- storage optimized dense
- cpu optimized
- vector search optimized (arm)

Existing deployments are unaffected.

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