Outage in Elastic Cloud
AWS Marketplace Signups Unavailable
Resolved Major
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Outage Details
We have identified an issue where our AWS Marketplace listing has been removed. We are investigating and engaging with AWS Support. We believe there is no impact to subscribed accounts, but new customers are not able to sign up through the marketplace. We will post an update in an hour, or sooner if new information is available.
Components affected
Elastic Cloud AWS MarketplaceLatest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/01/2025 02:11AM
This issue has been resolved.
IDENTIFIED
2 months ago - at 03/01/2025 12:31AM
We have identified the cause of the issue and are engaged with AWS support to resolve it. We confirmed that there is no impact to accounts with existing subscriptions.
We will post an update in four hours, or sooner if new information is available.
INVESTIGATING
2 months ago - at 02/28/2025 11:37PM
We have identified an issue where our AWS Marketplace listing has been removed. We are investigating and engaging with AWS Support. We believe there is no impact to subscribed accounts, but new customers are not able to sign up through the marketplace. We will post an update in an hour, or sooner if new information is available.
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